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- Auto Attendant
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Feature Codes

What are the * codes for changing my NZNet features settings via the phone?

The following star codes can be dialled from your NZNet phone to setup various features from your handset. Wherever you see 'xxx' below, this refers to a number you enter.

*55           Access Voicemail Portal
*99           Voice Portal Menus

Forwarding and Locate me
*72xxx     Call Forward Always Activation
*73           Call Forward Always Deactivation
*92xxx     Call Forward No Answer Activation
*93           Call Forward No Answer Deactivation
*90xxx     Call Forward on Busy Activation
*91           Call Forward on Busy Deactivation
*561xxx   Enable and Set 'Locate Me' Number 1
*571         Deactivate 'Locate Me' Number 1
*562xxx   Enable and Set 'Locate Me' Number 2
*572         Deactivate 'Locate Me' Number 2
*563xxx   Enable and Set 'Locate Me' Number 3
*573         Deactivate 'Locate Me' Number 3

Do not disturb and Privacy options
*78           Do Not Disturb Activation
*79           Do Not Disturb Deactivation
*30           Caller ID Blocking Activation
*31           Caller ID Blocking Deactivation
*77           Anonymous Call Rejection Activation
*87           Anonymous Call Rejection Deactivation
*60xxx     Selective Call Rejection (Blacklist) Addition
*80xxx     Selective Call Rejection (Blacklist) Removal
*65xxx     Make a call with Caller ID visible
*67xxx     Make a call with Caller ID blocked
*32           Anonymous caller screening Activation
*33           All callers screening Activation
*34           Call screening Deactivation

Remote callback/dial-tone options
*94xxx     Remote Dialtone Service Number Addition
*95xxx     Remote Dialtone Service Number Removal
*96xxx     Remote Call-back Service Number Addition
*97xxx     Remote Call-back Service Number Removal
*98xxx     Remote Access Authorisation Pin Setup
*98           Removal of Remote Access Authorisation Pin (Trusted ANI only)

Auto Attendant options
*22           Record your auto attendant message/menu for callers
*23           Playback your auto attendant message/menu
*24           Activate the auto attendant service on your line
*25           Deactivate the auto attendant service on your line

Conferencing options
*40           Activate conferencing for my number (turn into conference room)
*41           Deactivate conferencing for my number
*42           Access your own conference room

Other options
*61           Call Waiting Activation
*81           Call Waiting Deactivation
*69           Call Return (Call back your last caller)
*66           Last Number Redial
*51           Who last called me?
*37xxx     Set Authorisation Pin Code
*37           Remove Authorisation Pin Code (no digits after *37)
*74x         Program Speed Dial 8 (x can be 2-9)
*52           Toggle to activate/deactivate NZNet voicemail system
*54n        Set Call Diversion Timer where 'n' is number of seconds

Feature codes during a call
##            Perform a 'blind' transfer to another number (if not disabled)
#0            Perform an 'attended' transfer to another number (if not disabled)
*1             Start/Stop a manual recording of a call (if not disabled)
*0             Disconnect from a call

NOTE: Not all NZNet features can be setup using star codes.

Q. I can’t be bothered remembering star codes – is there an easier way?
A. Yes - you can use the IVR menu for features. Simply dial *99 and listen to the prompts.

Q. How do I check my voicemail?

  1. By telephone

Dial *55 to access Voicemail from your NZNet phone.



 
   
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